Terms and Conditions for Zihra Consultants

1. Introduction

Welcome to Zihra Consultants. These terms and conditions outline the rules and regulations for using our website and services.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Zihra Consultants if you do not agree to all the terms and conditions stated on this page.

2. Definitions

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all agreements: “Client,” “You,” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company,” “Ourselves,” “We,” “Our,” and “Us” refers to our Company. “Party,” “Parties,” or “Us” refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect to the provision of the Company’s stated services, in accordance with and subject to, prevailing law.

3. Order Placement

3.1. In order to use our services, you must place an order through our website.

3.2. By placing an order with Zihra Consultants, you agree to abide by these Terms and Conditions.

3.3. We may refuse an order without notice, but we will inform you within 24 hours of your order if this occurs.

3.4. All prices listed on the Zihra Consultants website are subject to change without prior notice. We do not accept any liability for price changes.

3.5. Once you have placed an order with Zihra Consultants, we may need to gather additional information from you to complete your order. The turnaround time for your order will begin when all required information has been received.

4. Delivery of Services

4.1. Zihra Consultants will deliver the completed services to you via the email address provided at the time of placing the order.

4.2. If any information is missing from your order, we will be unable to send your service in a specific format (e.g., PDF).

4.3. We recommend checking your spam or junk folder to ensure you receive our emails. We are not liable for orders perceived as not received due to spam filters.

5. Cancellation and Refunds

5.1. Services provided by Zihra Consultants are personalized to your specifications, exempting them from normal distance selling regulations.

5.2. We are committed to 100% customer satisfaction. We guarantee to revise your service until you are satisfied, backed by a 2 weeks period of free amendments. We do not offer refunds.

6. Complaints

6.1. If you have a complaint or grievance related to your order with Zihra Consultants, please email us at [email protected]. We will investigate your complaint and respond within three working days.